September 11, 2026
Checkout keeps your add-ons when credit covers the order
Add-on products and their parent line items are no longer dropped from an offer order when account credit fully covers the total.
Selected add-on products were being dropped when account credit covered the full order amount, or lost partway through offer checkout. Add-ons and their parent items now stay on the order regardless of how it's paid. Customers were losing items they had chosen with no indication why.
Parts that can't be ordered on the web for your org used to vanish silently from the Order Parts dialog, leaving a confusing "0 parts" with no explanation. Those parts now appear in their own "Restock in the Sibi app" group with an explanation of why they can't be ordered here.
2 improvements and 1 fix
Improvements
- Field ordering explains parts you can only restock in the app instead of silently dropping them
- Onboarding now requires a referral-source step
Fixes
- Checkout no longer drops add-ons when credit covers the order
