September 14, 2026
Smart Shop search returns results it was incorrectly hiding
Smart Shop no longer reports "No Results" for products that are actually available, and Field deep links now walk new techs through account setup.
Searching Smart Shop for a matching system or part was returning "No Results" more often than it should. Shoppers were hitting dead-end searches for products that were in stock, which either lost the sale or opened a support ticket. The search logic now correctly surfaces available products.
A Field tech who opens a Sibi deep link in a mobile browser before linking the app used to land on a bare download page. It now shows three steps: download the app, accept the invite email, and finish in the app, with a support email fallback.
1 improvement and 2 fixes
Improvements
- Field deep-link fallback now walks new techs through linking their account
Fixes
- Smart Shop no longer over-reports "No Results" for available products
- Project activity no longer shows a false "data missing" warning for Pro viewers
