October 22, 2026
Start an order from anywhere with Create new
Warranty providers can now start a store order from the Create new menu on any page, without going back to orders first.
Order and send offers from the same menu
Most warranty provider teams order through the store, and some also send offers. The Create new menu led with offers, so starting a regular order meant navigating to it first.
Start order now sits in the same menu. Teams that use both paths pick the right one for each claim from wherever they are in the app.
Checkout recovers when a saved fulfillment method is no longer offered
When you check out from a saved truck or list link and the supplier has stopped offering the saved delivery or pickup method, checkout clears that method, keeps each store's items together in one order, and asks you to choose one that is available.
4 improvements and 2 fixes
Improvements
- Part Request repair cards now lead with the order cost, the amount approving actually bills, with the repair estimate shown beneath it.
- The repair calculator now opens with a default labor rate, so you can compare repair and replace without entering one first.
- The HVAC shop offers Try again when it fails to load, and shows when no distribution center is in range.
- Shop product search offers Try again when a search fails, instead of leaving you at a dead end.
Fixes
- An item that already has a return request can no longer get a duplicate one.
- The right-hand tray stays full screen on tablet-width windows instead of opening on the left.
